Returns & Refunds

30 Day Money Back Guarantee

We accept returns within 30 days from the delivery date. Customers will be responsible for paying return shipping costs. We will process the refund to the original payment method within 3-5 business days once we received the return items. Please note that items must remain in unused conditions and be returned with their original packaging. Note that due to Hygiene reason, earrings are non-refundable.

 

Refunds

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just contact us and we will provide a return address and a replacement or refund if preferred. 

 

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be canceled.

 

We are at your service 24/7

help@moonblvd.shop